Vision towards the sustainability of the value chain of the food service sector in the sucre-colombia department

The objective of the research is to diagnose the subsystems that make up the value chain of the Food Service sector in the department of Sucre in Colombia, as a preliminary phase to a study formulate sustainability strategies for the sector. The research is descriptive, with a transectional, contemporary, univariate, non-experimental and field design. The study is based on a realistic ontology, a positivist epistemology and a quantitative approach. The population was 253 companies, extracting a representative sample of 206. The data collection technique was a survey, applied through a questionnaire with forty items. The findings show that four of the subsystems have a high degree of value generation (strategic planning process, human talent, purchases and food production) and two (equipment and services-food sales) are located in a medium degree in the scale, influential aspects so that the sector is in a high degree of value generation of its subsystems in the chain of productive activities that they carry out. It is concluded that the Food Service is in a growth phase, contributes to the generation of employment and the revitalization of the economy of the region; furthermore, it was found that there are several municipalities where this new form of business is being implemented.